The University reinforced its commitment to institutional excellence and efficient service delivery through a comprehensive Middle-Level Staff Training held on 19th February 2026 at the Kenya School of Government, Baringo Campus in Kabarnet. The training brought together administrative staff to enhance management capacity, communication effectiveness, institutional culture, financial management, and time management skills aligned with the university’s strategic direction and the transformative education goals under the TAGDev 2.0 programme led by Prof. Julius Ochuodho.
The session aimed at improving administrative efficiency, professionalism, and service delivery across the institution. Participants outlined expectations focused on cultural transformation, adoption of digital systems such as the EGP platform, clearer role definition, improved teamwork, and strengthened communication practices.
Addressing participants, the Office of the Deputy Vice-Chancellor (Administration and Finance) Prof. Wilson Ngetich, emphasized the critical role administrators play as frontline service providers who interact with diverse stakeholders. Staff were encouraged to familiarize themselves with institutional processes, identify activities suitable for automation, and align daily operations with the university’s strategic plan. The training explored core management functions including planning, organizing, coordinating, and controlling, enabling participants to translate institutional goals into practical weekly and daily tasks.
A key highlight of the programme was a session on effective communication, which underscored the importance of credibility, clarity, timeliness, and feedback in professional interactions. Participants examined verbal, written, and nonverbal communication skills, learning how poor communication can lead to inefficiency, conflicts, and financial losses. Emphasis was placed on professional writing principles, active listening, and maintaining appropriate workplace etiquette.
The training also explored institutional culture and its influence on performance, decision-making, and public image. Facilitators noted that organizational culture is reflected through leadership practices, values, policies, and traditions. Staff were reminded of their responsibility to uphold national values, safeguard public resources, and maintain professionalism while supporting teaching, research, and community service mandates. Ethics, accountability, diversity, equity, and service orientation were highlighted as essential pillars of a positive institutional environment.
During the day 2 session, the Vice-Chancellor Prof. Thomas Cheruiyot presented a strategic vision for transforming and repositioning the university in response to global changes, digital transformation, and evolving stakeholder expectations. Key priorities included diversification of academic programmes, increased revenue generation, digitization of services, adoption of paperless systems, and development of alternative income streams such as consultancy and enterprise initiatives.
Additional training focused on profitable time management, introducing tools such as the Eisenhower Priority Matrix, delegation techniques, and personal time audits to improve productivity. A finance session further equipped participants with knowledge on budgeting, procurement procedures, financial policies, and record keeping, while addressing challenges such as liquidity constraints and reliance on state funding.
The training concluded with participants committing to apply the acquired knowledge to strengthen administrative effectiveness, improve service delivery, and support institutional transformation. Overall, the programme reinforced the university’s dedication to building a professional, responsive, and sustainable administrative workforce capable of driving organizational growth and innovation.
